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Wednesday, October 31, 2012
[Package deal....Not?]  I thought it was ridiculous for a telco to offer "free SIM card and registration". Does the telco not want people to sign up for its service? In order for people to enjoy their services, they need to provide the SIM card. And as far as I am concerned, it had better be free. If a telco ever makes me pay for a SIM card or for registration, I'd ask them whether do they want to insist in collecting the fees and lose a customer, or let me have it for free and gain my subscription dollars every month. ^^^ by Locksley @ 10:14 PM.
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[Workplace adventures #5] I looked through the email. IRAS is doing an access/account re-certification. They want us to send back a list of userids, and they will delete the ones which are in their records but not on our list. This isn't new. They do it every year. After some detective work, it turns out the only one who had the list of userids was her. If she had only bothered to read the email instead of just being a postman, she could have settled it in five minutes. Instead, she wasted a lot of my time today. Useless, she is. ^^^ by Locksley @ 10:11 PM.
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[Vroom!]  ^^^ by Locksley @ 12:37 AM.
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[Workplace adventures #4] "Is XYZ ready? Our operation side needs it soon. Otherwise they cannot function." "This part is really important because it impacts our operations." She says stuff like that all the time to get vendors to act on something. Or she's trying to make herself sound more important to her reporting officers. The truth is, we issue pieces of paper to the public. Nothing we do here is really "operational". Without these little pieces of paper, life goes on. The people who come see us can still do what they need to do. Our lives won't be any different neither. In the aviation industry, having something impact operations means not having enough cabin crew on a certain flight, which violates regulations and the airline could be subjected to hefty fines. Or cabin crew not having enough rest, again violating regulations and risking being fined. Or, in the worst case scenario, a plane filled with passengers unable to take off. So please, excuse me if I don't react any faster or look any more impressed when you use the word "ops". ^^^ by Locksley @ 9:49 PM.
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[Workplace adventures #3] The same portion, that she sent out an email five minutes later to ask the vendors for. The same guidebook, that she asked me to look through previously, and I submitted a long list of suggestions to her, which she used without giving me any credit. ^^^ by Locksley @ 9:42 PM.
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[Workplace adventures #2] Because of the shift, we had to change our addresses in the letters we send to the public. The vendors helped to make the changes and we were asked to verify them. My supervisor asked me to do it. The addresses were changed fine, but the way the address is printed looked weird. For example, the level and unit numbers came before the street name. That's not how we usually write letters. I pointed it out, and my supervisor agreed and even worked with me on how the address should look like. I sent an email to the vendor about the above. They replied with a copy of the Service Request my supervisor raised. The weird format was given by her in the SR. So yes, we looked bad. Actually no, I looked bad. All because of my idiot supervisor who put no effort into the SR she raised and then not remembering what she raised. Still, she should have remembered the SR when the issue came up and checked what was in it. ^^^ by Locksley @ 3:46 PM.
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[Workplace adventures #1] This is my third job and I would be reporting to my fourth supervisor (since my first job). I may have only worked for three weeks, but I can already tell my current supervisor is the worst of the lot. If anything, I should be the one supervising her. And yes, after only three weeks. I never intended to write about stuff at work here, but some of the things that happened are just too good not to be recorded. So here we go... Our colleagues were having issues with another agency's website. There is function which we need to perform and errors are being thrown and as a result, nothing is getting done. It's been going on for a while and work is piling up. My genius supervisor asked me to troubleshoot the issue. I didn't even bother. It's another agency's website. How the hell am I supposed to troubleshoot the website of another organisation? The people from the other agency came down and we had a discussion about the issue and how to proceed. After that, the vendors wanted to perform a failed transaction so they could log the time and check on their logs when they got back. We were discussing this at the backroom of our Customer Service Centre, and my genius supervisor suggested trying it out immediately on the computers at the counter. So there she was, for about 20 seconds before I stepped in, making a spectacle of herself at the counter with the vendors, in full view of the public. After I got over how stupid she was, I went over, whispered that maybe we shouldn't do this here and suggested we do this in the office. She suddenly realised what she was doing wrong, and hastily gathering everyone and left quietly. She later thanked me, and said coming from a service industry, she guess I was more aware of customer relations. No, that's not the reason. It's really more of another quality I had. It's called common sense. ^^^ by Locksley @ 3:40 PM.
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[Can't make this shit up...]  ^^^ by Locksley @ 10:08 PM.
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[One-up!]  Maybe the knife is magic, stealing the life-force of the people he stabs. ^^^ by Locksley @ 10:08 PM.
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[What is this shit?]  I never knew we could "opt" for NS!   ^^^ by Locksley @ 10:39 PM.
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[Don't even start...]  When you're sitting at the facing-each-other seats behind the bus driver, you're supposed to share leg-room. You're not supposed to take up all the leg-room, then stare at the person opposite you who's trying to get in. If you do, you end up getting your photo taken and shown to the world. I almost didn't want to censor your face. ^^^ by Locksley @ 10:21 PM.
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[TCC...]   ^^^ by Locksley @ 12:00 AM.
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[United we stand...] I think there is a debate going on about whether she should have been fired, seeing how the comments she made were made in her personal capacity, and whether the companies we work for has a right to "police" what we did in our own free time. I am not interested in the above debate. There are no right answers. What I feel most disappointed about this whole incident is how Singaporeans continue to bite other Singaporeans when we are being being invaded by "foreign talent/trash". We have a common enemy. Perhaps now, more than ever, we need to stand together and take back our country, instead of fighting among ourselves. ^^^ by Locksley @ 5:29 PM.
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Anything and everything under the sun. I write about my day, my thoughts, things I see in public, things to get off my chest, or sometimes just some senseless rants that make sense only to me. 30 year old male. Always with too many ideas in his head and too little time. For my 15 minutes of fame, I want to be a guest on the Late Show with David Letterman. Movies, TV, cycling, computers, planted tanks, cherry shrimps, P2P legal issues, Manchester United, WWE, TNA, UFC, etc... Best viewed @ 1280*1024 or above. Views are expressed are mine and mine only, and are not meant to offend or influence anyone. Designed for readers with a sense of humour. If you can't laugh at yourself, you probably won't like my style of humour. |