Random thoughts of a Disturbed Mind: Workplace adventures #1

Sunday, October 21, 2012

[Workplace adventures #1]

I don't believe I've mentioned this here before, but I left my job in the civil aviation industry sometime back. I started on my new job on October 1st in a statutory board. Change of industry, yes, but the nature of my work (in IT) is similar.

This is my third job and I would be reporting to my fourth supervisor (since my first job). I may have only worked for three weeks, but I can already tell my current supervisor is the worst of the lot. If anything, I should be the one supervising her. And yes, after only three weeks.

I never intended to write about stuff at work here, but some of the things that happened are just too good not to be recorded. So here we go...

Our colleagues were having issues with another agency's website. There is function which we need to perform and errors are being thrown and as a result, nothing is getting done. It's been going on for a while and work is piling up. My genius supervisor asked me to troubleshoot the issue. I didn't even bother. It's another agency's website. How the hell am I supposed to troubleshoot the website of another organisation?

The people from the other agency came down and we had a discussion about the issue and how to proceed. After that, the vendors wanted to perform a failed transaction so they could log the time and check on their logs when they got back. We were discussing this at the backroom of our Customer Service Centre, and my genius supervisor suggested trying it out immediately on the computers at the counter.

So there she was, for about 20 seconds before I stepped in, making a spectacle of herself at the counter with the vendors, in full view of the public. After I got over how stupid she was, I went over, whispered that maybe we shouldn't do this here and suggested we do this in the office.

She suddenly realised what she was doing wrong, and hastily gathering everyone and left quietly. She later thanked me, and said coming from a service industry, she guess I was more aware of customer relations.

No, that's not the reason. It's really more of another quality I had.

It's called common sense.

^^^ by Locksley @ 3:40 PM. 1 comments.
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[Comments]

hahah sounds jialat.. time to boss your boss without her knowing you're bossing her and having her praise you for bossing her around (Y)

^^^ posted by kt @ Mon Oct 22, 09:46:00 PM.

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