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Wednesday, October 20, 2010
[404 error...] What is the main selling point of an EZ-link card? I would suppose it is the fast and convenient payment. Just tap the card and you're good to go. I think that's a reasonable value proposition. And that is exactly how it should work. Just like how it is when we take public transport. Tap and go. I can't quote any specific examples or cases, but I do believe the intention is to slowly introduce this mode of payment at point-of-sales as well. I am supportive of this initiative. For one, I think that if implemented correctly, this will be a much faster and more efficient mode of payment. Gone would be the days of fiddling around with cash for payment, and/or receiving a bunch of coins back as change. It would also be more hygienic, since cash is extremely dirty. Another reason why I would support this initiative is because I believe that for someone with credit cards, the default payment mode of choice should be via credit card. The reason is to earn as much points/rewards as possible. And for me, my EZ-link cards are linked and topped-up via my credit card. So paying using my EZ-link card at merchants who do not accept credit cards, is in effect paying them via my credit card (yes, I've put some thought into this). However, I am rather disappointed at how this has been implemented at the point-of-sales. It has to do with the EZ-link reader. In my previous workplace, the reader was fast and always available so there wasn't any issues. At a few retailers outside, I noticed that they are using a different reader and these readers log-out after some time. Logging in took up to a minute. It has happened to me twice so far. I stood there, waiting for the machine to log-in before I could pay using my EZ-link card. That is unacceptable. I think there is a lot of potential and benefits in paying via EZ-link cards. But it has to be implemented correctly. In its current implementation, some of its value proposition has been completely throw out of the window. I hope the relevant parties will look into this and make it better. ^^^ by Locksley @ 3:48 PM.
2 comments.
[Comments]
Yeah, I have noticed that this happens very frequently for merchants using the machines by CitiBank.
The original Kovacs and the new ones by DBS never seem to log out and thus are fast. ^^^ posted by
oh yah, I also didn't understand that particular comic joke. Totally not funny at all lah!
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-Nix ^^^ posted by |
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