Wednesday, August 04, 2010  

[Service excellence...]

After I posted my previous entry, a representative from eNets emailed me to assist with the issue I mentioned.

I must say, I am very impressed with their proactive approach. Such level of customer service is unheard of. The closest thing I have encountered was when Creative replied to me on Twitter when I mentioned that I was thinking of upgrading to the new ZEN.

It is stuff like this that really differentiate the faceless companies we deal with on a daily basis.

^^^ by Locksley @ 8:20 PM. 1 comments.
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[Comments]

like the nice salesgirl who gave me her own hongbao packets when i couldn't buy any in carrefour! (Y)
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