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Wednesday, August 04, 2010
[Service excellence...]
After I posted my previous entry, a representative from eNets emailed me to assist with the issue I mentioned.
I must say, I am very impressed with their proactive approach. Such level of customer service is unheard of. The closest thing I have encountered was when Creative replied to me on Twitter when I mentioned that I was thinking of upgrading to the new ZEN.
It is stuff like this that really differentiate the faceless companies we deal with on a daily basis.
^^^ by Locksley @ 8:20 PM.
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