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Wednesday, December 13, 2006
[Western lawns!]
On Friday night, someone made a post on a local forum about a mistake on Crumpler's website. They copied their online storefront from their US branch, and all they changed was the US$, to S$. This resulted in a huge discount across the board. Western lawns, which are sold for S$95 in the Crumpler retail outlets were sold for only S$54 online.
I bought a western lawn for myself, plus a shoulder pad. My sister bought the same for herself and another set for her boyfriend. It was good deal, with a total discount of 42.4%.
As far as I know, this was the third case of wrong pricing on a website. The first time it happened, a precedent was set (legally, that is). The courts ruled that if the customers knew of the mistake, the purchases they made were not in good faith and the e-retailer did not have to honour the purchases.
However, far-sighted business are usually not concerned about their bottom line in the short run (making less money now due to the mistake). They know it's more important that they handle such situations carefully and that their reputations be protected (you'll never get rid of a bad rep). Singtel and now Crumpler both honoured the purchases their customers made when the pricing was wrong, even though the customers knew about it and if the matter was brought before a judge, he or she was likely to rule in the e-retailer's favour due to the precedent.
Hats off to the people at Crumpler for making this happen, for calling up their customers one by one to inform them that the colour they selected were out of stock, for allowing them to select a different colour. Thumbs down to the idiots who sent not-so-nice emails to Crumpler on Saturday, before they announced that they would be honouring all the purchases, with threats of legal action (they were really morons, since Crumpler was in a MUCH stronger legal position than they were). Thumbs down to the same idiots who claimed to have placed orders when they did not. Thumbs down to those who were unwilling to accept a different colour when the one they selected was out of stock (and therefore causing more problems for Crumpler).
How would the day be complete without inconsiderate people on public transport? Look at this guy seated in front of me on the bus. I was on my way down to collect the bags with my sister. Seems fine, doesn't he?
Nope...Look at his foot. He's extended his foot into an area not meant for him. How's anyone to sit on the outer seat with his foot dangling in the air?
All the same, the guy above wasn't that bad. This old man in the pictures below is the champion for the day.
Hey...Wait a minute, isn't that a pair of feet on that seat?
Yup. My sister called this picture the money shot. She was seated elsewhere and could not capture this guy in his full glory. I was seated at the correct angle to take this "money shot". This is just gross. Why is it that so many older men like to sit this way? It's one thing to sit like this at the coffee-shop at your void deck. It's another to sit this way on the bus. Suffer the poor soul to sit on that seat next.
^^^ by Locksley @ 9:13 PM.
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